Its a known challenge for travel industry players to staff reservation lines with right number of agents as the volumes flactuate greatly during low and peak seasons.
724Care can accommodate 24/7 booking and reservations lines with flexible and variable cost during low and peak seasons. Just let us know the volume indications based on previous years and we will staff the lines with appropriate number of agents with no fixed cost risk to you, so you can focus on providing exceptional services to your customers. You are billed only for what you use at any time of the year.
Outsourcing your reservations lines to a specialist has a definitive advantage of reducing fixed cost of your call center during those low season days.
We can handle anything between 1 and 100 agents taking calls and accomodating inbound reservations. Our highly intellegent ACD will route the call to a specialist that available and provide a highest closing ratios and metrix for a particular destination or package.
Its not a secret that large travel agencies such as expedia handle most of their reservations next door to our center. We have highly skilled team that can work with you delivering highly professional reservation experience.
Please do not hesitate to contact us at 1-888-724-8889 to speak with one of our sales specialists who will happily answer any questions you may have. We would be happy to submit a bid for your business, please direct RFPs to
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