Should I continue to torture my sales people to have them do cold calls??
Since we are both in sales, you will agree that more time spend in face-to-face presentations pays off in more deals being closed. If your sales people wasting this time doing cold calls there is a huge missed opportunity cost as well as an unfair advantage for your competitors. Many of the high performance national sales organizations do employ outsourced appointment setting services to maximize their sales people pipelines as well as face-to-face time with the prospects. That directly translates in 2 to 3 times increase in revenue while only marginal increase in sales budget.
What are the fees to use appointment setting services?
Standard outbound campaigns for lead generation or appointment setting, data base updates and most inbound campaigns start at the $9.00 per hour.
Are there any setup or list fees?
All additional fees are currently waived by 724Care, a $299 to $699 value, included. For limited time we are waiving ALL other additional fees for set up, script assistance, b2b call lists. However b2c campaigns will be charged a minimal fee for call lists and is dependent on the criteria needed by you. Our account manager will work with you to design proper message and fine tune parameters for the targeting criteria. Our support team will prepare the campaign based on this discussion.
Is there a minimum commitment?
We do not ask you to start with a long term commitment. A 2 week minimum trial period is all we ask for with no long term
contracts. You can renew weekly and add agents. If your campaign is calling a limited geographic area then we allow for hiatus, after the initial 2 weeks and 1 week renewals thereafter.
How many calls does a representative place a day?
On a campaign with one sales representative, the agent can make upwards of 200 or more calls per day dependent on contacts and list quality. Appointment numbers depends on type of campaign, from 1 - 8 or higher. Three agent campaigns and up, the dialer will run faster and will average up to 300+ calls per day. We do not use the technology that puts the client in a hold status so they hear dead air until an agent is available, the agent will get the call as it is answered.
Do I get to select a representative working on my account?
An account manager will schedule a phone interview or mock calls with available representatives so that you can help us to select the best fit agent to represent your business.
Do I get to listen to a selected agent?
You can call in and live monitor your agent and they will not know, we do NOT schedule monitoring calls. This is good for all involved as you are the only one to know when you are monitoring. We record all appointment/sales calls where allowed by law for the integrity of our business relationship, and the safety of the consumer. whether residential or business.
What reports do I get?
We pride ourselves on going an extra mile to provide a client with comprehensive as well as custom reports. We have developed a client portal where you can retrieve sales reports, appointments and all the recordings. This is accessible to our clients 24/7, meaning you can track your agent performance and the progress of the campaign in a real time. An account manager is to send daily appointments to your email address for an easy reference.
Where are you located?
All calls are made from our world-class redundant Philippines call center facilities. One of the reasons why we can offer to you such a tremendous value is the location. The Philippines has been the number one destination for outsourced sales and voice support services due to an amazing english skills as well as culture that is very close to the western world. People are highly educated and in addition to that we have American and Canadian management on site.
How do we start?
Please give us a call at 1-888-724-8889 to get your free consultation and a quote.
Connect with 724 Care on LinkedIn.
Follow 724 Care on Twitter