№ 01
An Editorial
"Most offshore engagements fail because the buyer was sold a discount. We sell operators, not seat-hours."
— Andre L., Editor-in-Chief
A bureau of
offshore operators—
not a body shop.
Senior virtual assistants, call-center agents, and accounting talent in Manila — vetted in-house, paired one-to-one, and held to a higher bar than cheap-by-default outsourcing has any right to.
Three services. One standard.
Virtual Assistants
Most requestedExecutive-grade VAs who run your inbox, calendar, research, and lifeadmin. Paired one-to-one — never a pool.
from $1,180 / mo
→ scope & rates
Call Center
Pilot in 11 daysInbound, outbound, retention, and CX. Recorded, scored, coached weekly by an in-house QA editor.
from $7.40 / hr
→ scope & rates
Accounting
CPA-reviewedBookkeeping, AP/AR, payroll, monthly close. Xero, QuickBooks, NetSuite. Reviewed by a CPA.
from $1,650 / mo
→ scope & rates
What clients actually report.
Cost reduction vs. an equivalent US-based hire
Median, trailing 12mo
Time from brief signed to operator at desk
Compared to 6–10 weeks domestic
Client NPS, measured quarterly
n = 214, Q4
Average tenure of a 724 Care operator
Industry avg: 11 months
What the cheap shops won't tell you.
№ i
No talent pools.
Every engagement is one operator, dedicated to one client. Pools optimise for the vendor's margin. Pairing optimises for your output.
№ ii
A real bench.
When your operator is sick, on leave, or on PTO, a trained understudy steps in — already briefed on your SOPs.
№ iii
Senior by default.
Operators average 7+ years before joining us. We turn down ~94% of applicants. The cost premium is the entire point.
№ iv
Editorial QA.
Calls, emails, and books are reviewed weekly by a senior editor on our side. Coaching notes go to your operator and to you.
№ V
Case Notes
A psychiatrist's practice in Vermont. 1 admin VA. 90% reduction in admin work week one.
Read all case notes →"I had been told to lower my expectations for offshore. So I had. Then Maricel started, and within a week the work she sent back was better than the work the in-house person before her had been turning in for a year. We've since hired three more."
— Dr. K. Patel · Greenline Psychiatric, VT · Client since 2023
Reading for the buyer.
№ VII
Brief Us
Tell us what's broken.
We'll tell you what we'd staff.
A 20-minute call. No deck. We'll either propose a role you actually need, or tell you we're the wrong fit and point you somewhere better.